Job Summary

As a Retail Sales Associate at SMARTECH USA INC., you will be an essential part of delivering exceptional customer experiences. Your role will involve providing expert product knowledge, ensuring customers leave with a positive and memorable experience, and contributing to the store’s overall performance. You will work closely with the Store Supervisor and wider store team to achieve sales goals and maintain the highest standards on the shop floor.

With your passion for innovation and customer service, you will help drive customer engagement while supporting operational excellence.

Key Responsibilities

Customer Experience

• Greet and assist customers warmly.
• Provide expert product recommendations.
• Create a positive, lasting impression.
• Maintain a clean and appealing store environment.

Sales and Service

• Achieve sales targets and process transactions accurately.
• Build customer relationships to foster loyalty.

Operational Support

• Assist with product displays, promotions, and floor organization.
• Support team goals in merchandising and ensure health and safety compliance.

Requirements and Preferences

• Prior experience in retail or customer service.
• A passion for providing exceptional service and engaging with customers.
• A driven attitude to meet and exceed sales goals.
• Strong verbal communication skills and ability to work well in a team.
• Ability to work in a fast-paced, dynamic environment.