Job Title: Sales Staff

Location: NYC

Reports to: Floor Manager

Multiple Open Positions

About Us:

Do you want to help shape the future of retail? Here’s a thought—how about doing that while helping people get a sneak peek of what the world is creating at the same time? We are tm:rw—a destination for innovation at the world’s best department stores. We let people discover, try, and play with the latest in innovation, gaming, and e-mobility across our experience-led concept stores globally. Because honestly, why should retail be boring?

Job Summary:

As a Sales Staff member at tm:rw, you will play a key role in delivering unforgettable customer experiences. Your mission? Engage with customers, provide expert product recommendations, and ensure every visitor leaves with a positive impression. Beyond sales, you’ll support the store’s operations, help maintain visual merchandising excellence, and contribute to a high-energy, customer-first environment.

With a passion for technology, innovation, and exceptional service, you’ll be a driving force behind customer engagement and overall store performance.

Key Responsibilities:

Customer Experience:

• Provide a warm welcome to customers and offer personalized product recommendations.
• Create a dynamic and engaging shopping experience through knowledgeable and friendly service.
• Maintain a visually appealing, clean, and organized store environment.

Sales & Service:

• Achieve and exceed sales targets while fostering long-term customer relationships.
• Process transactions efficiently and accurately.
• Demonstrate a deep understanding of products and effectively communicate their value to customers.

Operational Support:

• Assist with merchandising, product displays, and promotional activities.
• Support store operations, ensuring compliance with health and safety standards.
• Work collaboratively with the team to achieve business goals and uphold brand standards.

Requirements and Preferences:

Experience: Prior retail or customer service experience preferred.

Customer-Centric Approach: Passionate about delivering best-in-class customer experiences.

Sales-Oriented Mindset: Driven to meet and exceed sales targets.

Communication Skills: Strong verbal communication with a team-oriented attitude.

Adaptability: Comfortable working in a fast-paced, ever-evolving retail environment.

Additional pay:

• Commission pay
• Performance bonus

Benefits:

• Employee discount

Other Details:

Start Date: June/July

Salary: $17 /hr

Location: New York City

Job Hours: Full-Time